In an effort to help both our new and loyal customers settle in to the all-new Photobucket, we recently launched a collection of short videos that provide easy-to-digest tips and tricks to enjoy the new site.
To give you an idea of the topics we cover in the library, here are the latest “Quick Tips” available for viewing:
Whether you’re a newbie or a pro looking to brush up on your technique, we’ll show you how to manage basic – yet essential – site features and capabilities. Other “how-to” topics explored include episodes focused on basic photo uploading to your account, logging in, quick navigation and user settings. There is also this handy video, which shows users around the new and improved Photobucket photo editor.
With a little guidance and knowledge under your belt, we’re confident that the all-new Photobucket will be the one site you need to do everything you want with your photos and videos.
We will continue to update regularly with additional tutorials for getting up-to-speed on all the site has to offer so you can quickly and easily transition to the best Photobucket experience yet. Is there anything in particular that you would like to see a tutorial for? Leave a comment below to let us know!
February 7, 2012 update: As we mentioned in our recent blog post, we’ve been hard at work releasing features and making improvements on the new site (thanks for your feedback – and keep it coming!). We’re excited to announce the first two updates related to linking and editing:
First, the linking news: Easier link copying is now ready. Yes, you asked, and we listened – easy linking mode is now available via the all-new Photobucket user experience.
What does that mean? Well, we will be offering the same easy access to links (direct, email & IM, HTML, and IMG) as historically available on our original Photobucket site – only this time it’s quicker and easier to do.
In your User Settings, under the Album tab, you will find an option to turn on Easy Linking Mode. Enabling it will display the codes below the thumbnails in your albums for easy copying and linking of your photos. Simply double click the code and either right click on your mouse and copy or press Ctrl+C after the code is highlighted, then paste as you please.
Second, the editing news: An improved editor is now available. That’s right, we’ve unveiled an improved editor, which will be easier for editors of all levels to use, on the all-new Photobucket.
Please note: The old editor is no longer available on the original site, so now is the perfect time to make the switch if you haven’t already!
Many Photobucket users are inquiring how they can get access to their old Photobucket accounts. Never fear! Those fun and fabulous images are still safely preserved on our Photobucket servers. AND if you haven’t visited Photobucket in a while we hope you enjoy the newly re-designed look and features of the all-new Photobucket, including our new Stories feature.
First things first. If you are unable to access your account because you can no longer remember your password, try resetting your password here: http://beta.photobucket.com/userinfo
If you still can’t access your account, because you no longer have access to the email address associated with the original Photobucket account, visit this support page for more advanced support: http://photobucket.zendesk.com/entries/21079008
You will be asked to submit a request with “Photobucket Account Recovery” as the subject. You will also be asked to provide answers to security questions such as:
What is your Photobucket username?
What email address is currently registered with the account?
Approximately when was the account registered (year and month)?
What is the first and last name registered with the account?
What is the account owner’s date of birth?
In addition you will be asked to provide a completely “new” email address that is not already in use on Photobucket.com, so we can associate it with your account reset. We only allow one email address per account so we will use this new email address as your current email and will remove all prior addresses associated with the old account. We will not be able to reset your account if you provide an address that already has a Photobucket account associated with it.
We hope this helps you to retrieve your memories and inspires you to create some new ones to store and share on the all-new Photobucket.
We've learned there is an issue with Adobe's latest version of Flash, which is incompatible with our flash-based uploader. Adobe is aware of the problem, as it has affected some functionality on other websites as well.
If you're having problems, please try the bulk uploader for images:
We appreciate your support and always want to make your experience on Photobucket the best it can be. We recently re-designed our help so it’s easier to find answers quickly. Whether you are looking for instructions about a new feature or want to learn more about all the stuff you can do on Photobucket, our online help will guide you along the way. Check it out!