Some Users…

Posted by on Jul 12, 2011 in System Maintenance | 2 Comments

This maintenance has now ended and service is back to normal. If you are having problems accessing the site, please email support@photobucket.com  – Today (July 12th, 2011), at 5am MDT (UTC -6 hours), some users will notice some difficulties logging in to their Photobucket account. This is a scheduled maintenance, and everything should be back […]

Hardware Issue Resolution

Posted by on Apr 22, 2011 in System Maintenance | No Comments

Hello Photobucket Users, As many of you know, Photobucket experienced a hardware failure last week and some of you were not able to access your accounts or serve photos and videos to your sites. I know that this has been very frustrating. I sincerely apologize to each of you who were affected by this outage. […]

Hardware Issue Update

Posted by on Apr 20, 2011 in System Maintenance | No Comments

Photobucket Users, For those of you who are still affected by the current hardware failure, we’d like to let you know that we’re making good progress on the resolution. The complexities are still hindering us from making an accurate time-line for the completion of the solution. However, we are optimistic that tomorrow’s update will contain […]

Hardware Issue Update

Posted by on Apr 18, 2011 in System Maintenance | No Comments

Hello Photobucket Users, We’ve worked through the weekend with our infrastructure vendors on the issue that’s still affecting some of our users. Despite the many layers of redundancy that Photobucket utilizes in our data centers, we experienced a rare multiple hardware failure. The probability of such an event is extremely rare (1 in 1 billion). […]

Maintenance Update

Posted by on Apr 14, 2011 in System Maintenance | No Comments

Hi Photobucket users, I would like to extend my thanks to each of you who are still affected by the maintenance outage for your patience. Since my last post, our team has restored service to about a quarter of the remaining affected users – leaving less than 0.2% of users still experiencing this problem – […]

Maintenance Update

Posted by on Apr 14, 2011 in System Maintenance | No Comments

Photobucket customers, Thank you all for your continued patience while we work persistently on this issue. While this is still affecting only a very small percentage of our users, we realize it is a big issue for those impacted. We’d like to give you a current update as we continue to work night and day […]

Maintenance Update

Posted by on Apr 13, 2011 in System Maintenance | No Comments

Photobucket customers, Let me begin by once again expressing my apologies for the issues you have been experiencing, and for the delay in restoring service. We continue to work diligently to resolve the problems and would like to keep you up-to-date on how things are going.  The vast majority of you that were impacted should […]

New Maintenance Update

Posted by on Apr 13, 2011 in System Maintenance | 6 Comments

Photobucket customers, We again apologize for the issues some of you are experiencing, and for not having fully resolved the issue as of yet. We want to make sure we are keeping you up-to-date on what is happening and what we are doing to fix the problem as quickly as possible. We experienced a problem with […]

Maintenance Update

Posted by on Apr 12, 2011 in System Maintenance | No Comments

Hey Photobucket Fans, We’re still experiencing some maintenance issues which affect a small percentage of our users. Affected users won’t be able to log in, and all link images will be replaced with the following: Rest assured your photos are safe, and we’re working diligently on getting this fixed ASAP. Right now, the estimated time […]

Site Maintenance Tonight at Midnight

Posted by on Mar 2, 2011 in System Maintenance | No Comments

Attention Photobucket fans: The site will be down tonight (March 3rd, 2011) from 12 midnight to 1:30am MST for maintenance. Here's some relevant information for you all: The website and content moderation will be unavailable during this time. Direct links will continue to be served. Thanks for your patience!

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