Let me begin by once again expressing my apologies for the issues you have been experiencing, and for the delay in restoring service. We continue to work diligently to resolve the problems and would like to keep you up-to-date on how things are going. The vast majority of you that were impacted should now or very soon notice that your accounts and images are back up again. However, not every user has been restored to service; we still are working to restore less than 1% (0.25%) of our user base. If your account is still not working, please be assured that we know about it and continue to work toward fully restoring service for all users as quickly as possible. We will continue to provide updates as they occur.
We hear your frustration and appreciate all of your feedback.
VP of Operations