Small Changes, Big Improvements

Posted by on Jul 9, 2014 in Feature Updates | 63 Comments

We have been hard at work to improve your Photobucket experience. In the coming weeks, you will notice some changes in our site that will allow you to get even more out of your Photobucket account. A fresh, clean site design will make your photos the center of attention for a very big reason… You can now call Photobucket home for all of your photo printing needs.

You’ll enjoy all of the things you love about Photobucket and more:

A sneak peek at the new look…

The homepage got a facelift! To get started, simply sign in to your Photobucket account.
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Do even more with Photobucket account! In addition to your favorite features, you can now print your photo memories on a variety of products and the best prices.

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You’ll have a lot to explore in the Print Shop, where you’ll be able to create photo treasures that will last a lifetime.

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Once you’re in the Print Shop, you’ll discover featured products, special deals and a wide variety of print products to choose from.

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We’ve made it easy for you to create personalized photo products in a few simple clicks, with clear instructions every step of the way. Let’s say you want to create a customized Canvas Wrap to liven up your home, office or give as a gift…

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You will have style, size and layout options for each product. Choose the combo that works best for you!

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Next comes the customization. You can customize your creation with photo(s) from a variety of sources, including your desktop, Photobucket library or other social sites.

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After you’ve selected your photo(s), you can customize even further with easy editing options!

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Time for check out — Enter any special codes, shipping and payment information and you’re all set!

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Just sit back and relax! We’ll deliver the smiles to your doorstep.

 

63 Comments

  1. Pauline Miller
    July 12, 2014

    This all sounds great. Can you also include a way to delete several photos at once? Rather then one at a time? I just don’t have the time, or desire, to do it now.

    Reply
    • Hannah Moorhead
      July 14, 2014

      Hello Pauline,

      You can delete several photos at once with the current site design (and will be able to with the updated site design as well).

      When in your library, turn the “Organize” function to “on”. You can then select multiple photos and videos to move, edit, or delete. Check out this step by step tutorial for further clarification: http://blog.photobucket.com/bulk-actions-mobile-web/

      Reply
      • Alan Spinney
        September 4, 2014

        Hi, my library is not visible today, but all files seem to be there. The thumbnails of the images in my library are greyed out, with file name visible. I uploaded new images yesterday, and they were fine then. The sites where I share those images show blank areas, the photos are not visible on the pages. Are you having technical issues with servers today?

        Reply
        • Hannah Moorhead
          September 4, 2014

          Hello Alan,

          We are so sorry for the inconvenience. This is a known issue that affected several users and our engineering team has troubleshooted the problem. Everything should be back to normal at this point. Please let us know if you have any more issues.

          Reply
          • Kim Ng
            September 6, 2014

            Hi,

            I still have the same problem as Alan Spinney mentioned above. My library is not back to normal yet. it is still invisible.

            Kim

          • Hannah Moorhead
            September 9, 2014

            Hello Kim,

            We are sorry to hear you are having problems with your account. Please contact our support team at http://support.photobucket.com/hc/en-us/requests/new so that we can further assist you.

  2. Bob Kingsmill
    July 12, 2014

    I certainly hope that you have considered page loading time as a critical factor in the next “improvements”. Photobucket has always been one of the slowest loading sites in the internet and it just seems to get worse whenever you add more useless “features” that so many of us just are not interested in.

    And don’t forget that there are a lot of us with pentium 4 or older computers so make sure you test the site on systems that aren’t the latest/newest to make sure it won’t just frustrate is and make us look elsewhere for photo hosting.

    And speaking of that, how hard would it be to have a streamlined “just hosting” version without all of the annoying stuff that makes Photobucket slow and hard to navigate for those of us who just want a place to host pics without all of the editing and social media garbage?

    Reply
    • Hannah Moorhead
      July 14, 2014

      Hello Bob,

      Functionality is definitely a priority with the updated site design. The improvements will ensure that your photos will still be the center of attention, and you be able to use Photobucket as a place to simply store and link out your photos.

      Reply
    • MrMarty51
      July 19, 2014

      Bob Brings up some mighty good stuff.
      It is all of that advertising that, literally, locks up My note book with only one gig of ram and an atom processor.
      Very frustrating to say the least, and, Hanna did not even touch on the subject of if the new P.B. will bog down these slower machines.
      I have had to stay away from P.B. even to look at some of My oldest pics. because of how P.B. functions and locks up My computer.
      Remove some of those adds and it will greatly speed up the functionality of P.B.

      Reply
    • Chris
      July 20, 2014

      There is always one guy that holds onto decade old equipment and expects everyone else to conform to unrealistic performance expectations. Let me guess, you were also outraged when windows xp reached end of life? Perhaps your ungrateful view on moving forward could be just the problem with progress abroad – maybe a simple thank you was all that was needed

      Reply
    • Captainblondee
      July 20, 2014

      I agree the page loading and downloading of photos could use improvement.

      Reply
  3. Bob Spath
    July 12, 2014

    Do you offer lab quality prints, large print sizes? How secure would my files be? I work with different frame shops who sell my work. Advise.

    Reply
    • Hannah Moorhead
      July 14, 2014

      Hello Bob,

      Our print sizes go up to 20 x 30. You can learn more about our privacy policy here: http://photobucket.com/privacy — Stay tuned for the official Photobucket Print Shop launch, where you will be able to purchase print products at a discounted price.

      Reply
  4. Phillip Brewster
    July 13, 2014

    So far it appears promising. Don’t let us down.

    Reply
  5. Judith Rucker
    July 13, 2014

    I am looking forward to your improvements, I like your site now but it sounds like you are going to be much better. GOOD LUCK WITH IT!
    Judy

    Reply
  6. Keith Duran
    July 19, 2014

    The old slide show maker was great. Please bring it back!

    Reply
  7. Nelson
    July 19, 2014

    Hi. There are a lot of nice changes in the site every week, but…. is necesary a “VISITOR or VIEW COUNTER” in every álbum. This tool was removed months ago. Please put again,is very usefull. Thanks a lot.

    Reply
  8. Janice
    July 19, 2014

    Is there a way for others that you share your photos with to add to your album? Eg. a group of us went on vacation and we want to pool all of our pictures in one place. Is this possible?

    Reply
  9. Fran Oldham
    July 19, 2014

    Every time you improve your site, add to the already multiple capabilities or “make things easier” I have to fight my way through thickets of things I don’t understand to do the few simple things I want to use your site for.
    When I first used Photobucket, I could click on “download” and the program seemed to know where on my computer to look for the photos I had filed, ready to be downloaded, so that I could give each of them the IMG name I needed for posting photos to forums. Now that there are so many more things the program can do, it’s much less easy to do the few, simple things I want to be able to do. Is there a way you can offer a simplified version for people like me?
    I can edit in iPhoto, print from iPhoto and store there too, but I can’t get IMG names. What advantage is there for me to have to learn all the tricks of your trade to do things I don’t want to do?

    Reply
    • Hannah Moorhead
      July 21, 2014

      Hello Fran,

      With the improved site, we want to make sure you are able to do all of the things you want to do with your Photobucket account, as easily as possible. Which features are you most interested in using? Perhaps we can point you in the right direction so that you can continue using Photobucket the way you do now.

      Reply
  10. Enayet
    July 19, 2014

    If I share photos with friends would they be able to order prints?

    Reply
  11. Rob Mantey
    July 19, 2014

    Before I can consider printing my photos I would need to find the one’s I like. It’s too bad that the new Photobucket site removed internal site search even though it’s one of the most important features of a photo storage site. Thanks for the update, but I couldn’t see myself spending money to print someone else’s meaningless photos.

    Reply
    • Janice B.
      July 20, 2014

      I recently took a trip with a group of people and we would like to be able to collect all photos and put them in one album. I know I can share my photos with others but its there a way that others can add photos to my album?

      Reply
      • Sassy
        July 22, 2014

        Why not just make a mutual site where everyone of you has the name/passcode and then each of you could upload photos you all want to share with each other? *S*

        Reply
    • David Harris
      July 20, 2014

      I agree with Rob. The “search with album” feature was removed 2 years ago and I immediately kept up a dialog with PB about their horrible changes at that time. A PB rep named “Frank” assured me the internal search would be restored… in October. 2012. I guess his projection was a bit early. I used to sign into Photobucket every day, now I don’t even click to bookmark every day unless I need something.

      We were encouraged over the years at PB to “title our pictures” and even “re-name the jpgs” so that guess what, we could re-arrange pics alphabetically and we could SEARCH and find our own pics! I’m SO glad I have as many separate albums as I do, Family, Pets, Home, Birthday, Home Repair, Celebs, Smileys… etc. But even with that amount of arrangement, as of last week after my dog passed away I actually spent an hour going from album to album looking at every picture from top to bottom to find a specific picture.

      “Search” is so ingrained into even my old brain that I’ve picked up and old book and in the back of my mind I start to think (for a split second) I need to use “search” for a particular passage!

      That out of the way I’m GLAD you’re going for a bigger printing-based experience. My Mom doesn’t have a pc, she loves the prints I print for her. I love to frame pics, my sister’s an artist and does also, but even she’s guilty of “leaving all the pics on her phone”. I hope the trend goes towards people appreciating physical prints of their memories more. And man, I’d pay top be a Plus Member in an instant if I could only get “search within album” back! Good luck, I’ll be watching for the new features.

      David

      Reply
  12. Andy
    July 19, 2014

    Why are we still no able to see a complete album on one page like before last change? Kinda a pain when you have a few hundred pics and have to go thru a bunch of pages to see them

    Reply
  13. Ejaydee
    July 20, 2014

    Oh dear, here we go again.

    I have literally just got off the Skype blog after making a comment in respect of the “new and improved” version of Skype. I received an email to say that they are discontinuing my present desktop version because of “lots of benefits” for the user in the new version. What it does not tell you is that when it is downloaded and booted, the user is now subjected to overt and directed advertisements in a constant stream. The MS money grabbing ethos is alive and well at Skype and the transformation is now complete.

    Shame to say, it seems Photobucket may be going down the same road and is also now more about generating oodles of cash for the company, rather than providing what the users really want.

    At heart I am a capitalist, but all this ‘in your face’ and crude attempts at separating me from what little money I have, by services and companies that have been brilliant in the past, is leaving a very bad taste in my mouth. I guess it is all down to progress!

    Reply
  14. flump
    July 20, 2014

    Will there be any downtime during the updates? Last update you did I had loads of image links broken.

    Reply
  15. Gaz
    July 20, 2014

    I notice prices are all in $, will this all be available to UK based customers?

    Reply
  16. Jon
    July 20, 2014

    Are you going to continue to reduce the quality of my pictures to unrecognizable sizes? At present you destroy my high resolution photos by dropping the file size to under a mb each. I cannot use you if you do this.

    Reply
  17. Joan
    July 20, 2014

    Did you include this time the much requested statistics, that once were on Photobucket?

    Reply
  18. Stuart Bell
    July 20, 2014

    I shoot raw photos on several cameras and post process the most desirable in Lightroom. Can I load raw photos? Do you support viewing, editing and printing of raw photos for Sony, Canon and Nikon?

    Reply
  19. Selah
    July 20, 2014

    Wow… As an artist using other sites for some of these great features… I just wanted to say THANK YOU!!! No Complaints from me! Best Wishes on the roll-out! ~ Selah

    Reply
  20. Wolff
    July 20, 2014

    Looked over new site and don’t like it. Ads cause it to be slow and pictures are no bigger than thumbnails. Try clicking on them and they still stay small because of the ads that are crammed on both sides.

    Reply
    • Hannah Moorhead
      July 21, 2014

      Hello Wolff,

      The updated site is not live yet. You will see a different “ad” experience with the improved experience coming soon.

      Reply
  21. Graham Shields
    July 20, 2014

    I’ve been a big fan of PhotoBucket for a while now, looking forward to the new additions… Great Job!

    Reply
  22. Jo Simmons
    July 20, 2014

    I would just like to be able to scroll through all of the photos in each of my libraries, which was a fantastic feature that we lost. The last update put the photos on pages that have to load individually, and is not time efficient and can be frustrating.
    Thank you

    Reply
  23. LeRoy Bishaw
    July 20, 2014

    A few hundred high school class administrators were disappointed when you stop maintaining the slide show maker. We used it on our high school class websites. Will you be bringing it back?

    Reply
    • Hannah Moorhead
      July 21, 2014

      Hello LeRoy,

      Thank you for the feedback. We are currently surveying our users and researching what type of slideshow tool functionality will be most useful for the majority.

      What type of functionality are you looking for? Does our current slideshow tool not offer what you’re looking for?

      Reply
  24. Geoff
    July 20, 2014

    Is there a slideshow option?

    Reply
  25. Captainblondee
    July 20, 2014

    I’ve seen many changes take place with Photobucket that have made it difficult to use and very time consumming. I loved Photobucket for my Photos for years but I use it less & less. When it do its because I have to use it to post my pictures on ebay. Otherwise I probably wouldn’t use it at all anymore.
    The biggest problems I have with Photobucket is that we can no longer view all photos in an album. I sell on ebay & when I open an album I want to look at all the photos I’ve downloaded, not have to go from page to page to try to find the photos I need to use.
    I hate the editing program that Photobucket uses. Its not user friendly & the final results are horrible. In order to edit my photos I use Fotofexer, then download my photos to Photobucket. Which is one photo at a time. The bulk downloader seldom works & if it does it takes forever to get the photos downloaded.
    What used to take minutes to accomplish with Photobucket now takes hours.
    I hope the new changes make Photobucket more user friendly like it used to be.

    Reply
  26. Andy De Looze
    July 21, 2014

    Just to echo Rob’s comment above: “It’s too bad that the new Photobucket site removed internal site search even though it’s one of the most important features of a photo storage site”
    Listen up Photobucket, as a full time eBay seller, I used this feature all the time to locate my photos in my own files. You took it away & I will never understand why! I now feel that my entire Photobucket experience has been compromised & do not feel confident in using Photobucket until that is reinstalled.

    Reply
    • Hannah Moorhead
      July 21, 2014

      Hello Andy,

      We apologize for your frustrations with search. We do realize that this is an issue for our users and our development team is working to have the search improvements complete shortly after the site updates are made.

      Reply
  27. Bob Hurkett
    July 23, 2014

    Will you be giving us back view counts on pictures and albums? They seem to have disappeared in the last version you installed.

    Thanks,
    Bob Hurkett

    Reply
    • Hannah Moorhead
      July 23, 2014

      This is feedback we receive time to time. Can you tell me a little more about how you use Photobucket statistics and why they are useful to you so that I can report back to the product team?

      Reply
  28. Linda
    July 27, 2014

    Please allow us to edit the link name of our pictures. The “_z98HU98HJ” behind the picture can be very inconveniencing. I personally use expression pictures for my writing and instead of returning to photobucket to find and copy the image I would love to just change the name of the expression to switch the picture. There is also the situation where if I want to edit an expression picture because I notice a mistake in it. I can safely delete the picture (which breaks all the image links on my writing) fix it and then re-upload it and then just edit the name to the same name it was before which fixes all the links to my broken pictures. This feature was available before and I would really like it returned thank you.

    Reply
  29. E
    August 31, 2014

    Your support sucks! There is ABSOLUTELY NO WAY to inform anyone of problems!!

    I’ve spent the last hour trying to find a place to report that viewing original size image IN FIREFOX, does NOT work properly!!!!!
    In IE a link to original size image takes you straight to the image, in firefox it takes you to a photobucket page with the image.

    Someone who has never been there before has no idea what to click on to see a full size image.

    The example link on the Linking Original Size Images help page works fine so apparently wrong DIRECT links are are not being provided correctly apparently.

    Websites with no CONTACT US Button tend to be questionable, please fix it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Reply
    • Hannah Moorhead
      September 2, 2014

      Hello,

      We apologize for your frustration. The original is only displayed when you embed the image. For all images redirected to the website, the web-size image is displayed. The viewer will have to click on the magnifying glass twice in order to view the original size. Please contact us at support@photobucket.com if you have any additional questions. We appreciate your feedback.

      Reply
  30. Overttones
    September 16, 2014

    All of my albums are showing up as slideshow ONLY and there is no other option showing up. I can’t OR don’t know how to change it back to regular album setting. I have never set any of my albums to slideshow setting. It will not let me select a photo and edit. I can’t drag and drop from my computer to the editor or get a photo from an album. Why am I paying for photobucket if none of the features I need are working. How do I take call of my pictures over to flicker?

    Reply
  31. Barbara Korst
    September 16, 2014

    Where did my other message go????

    I submitted an issue about turning off the slide show and that the photo editor was not working. You cannot select an individual photo out of a slideshow and edit it. So at this point I cannot do anything that I need to do with my photos because they are all locked into a “slide show” and I need to do some editing. I also tried to send a message

    I also stumbled across a place where I could connect with staff for “help” but when I tried to send a detailed message about the issue I was required to answer two additional questions BUT THERE IS NOT A “REPLY BOX” so all I got was a message saying I had to answer two questions but you gave me no way to answer them so no message for “HELP” was sent. Great way to not solicit feedback and really piss off users.

    Reply
    • Hannah Moorhead
      September 17, 2014

      Hello Barbara,

      We are very sorry to hear you’re having difficulty with you albums.

      We’ve looked for your support request but only see a ticket from “bakorst@comcast.net” from December. Troubleshooting editor and slideshow issues are tricky unless a ticket is submitted with us. If you don’t mind, please email us with these issues at support@photobucket.com and put “Sarah” in the subject line of the email so she can directly assist you. Please be sure to include your username and email address tied to the account and we will make sure to troubleshoot with you today as soon as your ticket comes in.

      Reply
  32. Barbara Korst
    September 18, 2014

    I responded to the email you sent 24 hours ago to support@photobucket.com. I have not heard from anyone yet and the problems with photo editor not working continues and all of my photos are still set to slide show. The new feature of the little buttons at the top of selected photos like the wheel button for edit or enhance do not work. I can view an individual photo but can’t do anything with it. If you click the edit button, there is nothing but a blank photo editor page and you cannot select and load a picture. If part of these new features require new processes or instructions for using the photo editor- you need to post them.

    Is anyone else having these issues?

    Reply
    • Hannah Moorhead
      September 19, 2014

      Good morning Barbara,

      We have a member of our support team in contact with you via the support@photobucket.com channel. We have not had other users reporting this problem but will be working with you to solve the issue immediately. Thank you for your patience.

      Reply
      • Barbara Korst
        September 19, 2014

        I responded to “Danny” with the requested information earlier today and have not heard back. My other emails ended up going into your spam folder for some reason. Please check to see if you have received the requested information and screen shots.

        Thanks

        Reply
  33. chelsea
    September 19, 2014

    I HATE how slow photobucket is now and I just want the old one back. I can’t view most of my pictures because they just won’t load. How can I change it back? I can’t even get them to load so I can save them and delete this for good!

    Reply
    • Hannah Moorhead
      September 19, 2014

      Hello Chelsea,

      We apologize for the slow load times. Loading time is dependent on device type, connection speed and file size so we are unable to give you assistance on our side with site speed. Again, we apologize for the inconvenience. You can contact our support team at http://support.photobucket.com/hc/en-us/requests/new if you would like us to help you with other functions within your account.

      Reply

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