maint-tools

 

 

 

 

 

We are aware of the issues our users are experiencing with generating link codes in their accounts. Our team is currently looking into a solution for this. We apologize for the inconvenience.

(last updated May 22, 2017 – 11:57 am MDT)

We have resolved the issues that were preventing users from accessing the website. If you have any questions or are still having issues accessing the website please contact our Support Team at support@photobucket.com. We thank you for your patience!

(last updated May 22, 2017 – 3:12 pm MDT)

 

33 Comments

  1. Paul
    May 22, 2017

    When I select photos and click “LINK” nothing happens. A box used to pop up to let me click the link I desire and copy. PLEASE HELP!

    Reply
  2. Steven Reubens
    May 22, 2017

    Unable to log in. Got a message saying something about a so called” fatal exception” What is a fatal exception?

    Reply
  3. Gremlins Mom
    May 22, 2017

    Must be doing maintenance……can’t get into website.

    Reply
  4. bearcat6
    May 22, 2017

    The site will not open. They must be doing “maintenance” again. Every time they do that it goes all to hell.

    Reply
    • Ricky Vaughn
      May 22, 2017

      Same here, on a Monday morning/afternoon right when I get to work. I use these albums for my job and when it’s down, I lose money and time.
      I am a paying customer too.

      Did the coding get outsourced to Pajeet in India? Do you even have American Citizens maintaining this site anymore, not H1Bs?

      Reply
  5. crystal vasquez
    May 22, 2017

    how do i look at my pictures if i dont want to upgrade or buy more memory.. are m,y photos lost forever

    Reply
  6. Shayne Neilson
    May 22, 2017

    Can somebody please advise me why I cant generate link codes yet others can. This has been going on for hours now

    Reply
  7. Kerry
    May 22, 2017

    Tried to sign up but never received a confirmation and then kept getting errors that usernames (all efforts) were already in use.

    Reply
  8. mark
    May 22, 2017

    Thumbs are not showing in library albums! this is on internet explorer and firefox

    Reply
    • Bob Connell
      May 22, 2017

      …………and Chrome!

      Reply
  9. andy
    May 22, 2017

    still unable to generate link codes. this is no joke. it is causing serious problems. I am trying to run a business! please get this sorted urgently and please update this
    blog URGENTLY with a progress report.

    Reply
  10. Tim
    May 21, 2017

    Videos won’t upload, keeps saying owner deleted it, how can I delete it if it never will upload? I didn’t delete it, it’s right on my desktop

    Reply
    • Tim
      May 21, 2017

      I do believe I have tried to upload over 20 times and it doesn’t work.

      Reply
    • Photobucket Support
      May 22, 2017

      Hello! Please email us at support@photobucket.com so that we can troubleshoot your issue further. Thanks! -PB

      Reply
  11. 25Billion
    May 21, 2017

    Hello. I signed up email=davidhammontree@outlook.com. Username= 25Billion.
    I never received an email to complete my registration of a new account.

    David
    404 604 7448

    Reply
  12. Susie
    May 21, 2017

    Please advise when the link button issue will be resolved

    Reply
  13. Jeremy
    May 21, 2017

    Is there a reason I cannot sign up. Keeps giving me an unexpected error message. So far not very impressed with this site.

    Reply
    • Dj
      May 21, 2017

      This is absolutely ridiculous!!! I have been attempting to sign into my new account with no luck at all. I even changed my password, was given access to my account but the minute I browse it kicks me out and when I attempt to sign in it says my information is incorrect which I have ensured several times is good. Is this a normal experience with photobucket?

      Reply
      • Tim
        May 21, 2017

        Yes, it’s wacky. Never been impressed with this site.

        Reply
  14. Christie
    May 21, 2017

    The Generate Link button has not been working for days. Problem has been reported by multiple users. NO Response! The problems wth this website are ridiculous!

    Reply
    • Susie
      May 21, 2017

      This is beyond a joke! I don’t understand photobucket’s response ‘installing an ad blocker will help’ – what does that even mean?

      Reply
  15. hayley
    May 21, 2017

    LINK BUTTON NOT WORKING FOR MULTIPLE PHOTOS! PLS RESOLVE ASAP

    Reply
    • andy
      May 21, 2017

      link button not working. BEEN TRYING FOR 3 DAYS. no response from PB. v. poor service considering we are paying for this service

      Reply
  16. Bradam
    May 21, 2017

    The Generate Link Code for selected photos button doesn’t work, could you please fix this problem as soon as possible? Thank you

    Reply
    • hayley
      May 21, 2017

      having same problem, causing me real issues!

      Reply
  17. lloydwinterlaw
    May 20, 2017

    Your Email Confirmation Was Not Successful

    How can i fix this issue?

    Reply
  18. Jacquie
    May 20, 2017

    When clicking on an album, once open no photos/tags/videos/images show up only the “little square” and the link name of that image ~ this has been going on now for 2 days, please do not send me the auto reply to support, this does not work, we are forgotten once sent there just fix the problem please ~ BTW there’s a rumor going around the net that PB is closing it’s doors, is this true maybe that explains the issues we the members of PB are/have been experiencing for the last 6 months.

    Reply
  19. norman_016
    May 20, 2017

    I am having trouble ..Facebook selection for my photos is what I mainly use this site for..I tried downloading to my pics but gives description and shows no pic..I may need
    instructions on how to >>.
    Please Help

    Reply
  20. Robert wade evans
    May 20, 2017

    Fix it!

    Reply
  21. Sylvia Mease
    May 20, 2017

    I haven’t been able to post my signatures to my FB page properly in several days now. The animations aren’t working any more on some of them. I have to try several different ones before i can get one to work. Today, I went to select one to try and use on FB – but there are no images on my photobucket account – just the “squares” and blank spaces.

    Reply
    • Photobucket Support
      May 20, 2017

      Hello! Could you please email us at support@photobucket.com so that we can help you with this further? Thanks! ~ PB

      Reply
  22. Jon Rowbotham
    May 20, 2017

    The generate link code tab is not currently working….It looks like most people are having a problem with it going by your blog page..please, please!!! can someone sort this out??
    Thank you.

    Reply
    • Photobucket Support
      May 20, 2017

      Hello! Thank you for letting us know about the issues. Could you please email us at support@photobucket.com so that we can help troubleshoot these problems further. Thanks! ~ PB

      Reply

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