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Scheduled Maintenance: Photobucket maintenance is complete. If you have any questions or concerns, please contact our Support Team at support@photobucket.com.

(last updated March 22, 2017 – 8:14 am MDT)

39 Comments

  1. Alicia
    March 28, 2017

    IT IS STILL NOT WORKING!!!!

    Reply
  2. Mac Dean
    March 28, 2017

    I haven’t been able to access my account which is tied to my Facebook for the last 24 hours. I hope I’m not going to lose my pics!

    Reply
  3. alain garnier
    March 28, 2017

    There was an issue with connecting to your Facebook account. Please try again.

    SHAME ON YOU !!!!! I NEED MY PRIVATE PICS ,AND I NEED NOW TO WORK !!! WILL TAKE BACK ALL AND GO IN OTHER SITE

    Reply
  4. jack
    March 28, 2017

    I am having problems with proper display of my photos. I have “Newest first” option set but all my newly taken and uploaded photos are going somewhere into middle of folder. Changing option for “Oldest first” works but if I change it back to “Newest first” I have the same story: newest photos are somewhere in the middle of folder.
    Also I do not see option “Sort manually” so I am unable to organize folder my way.
    What is wrong?

    Reply
  5. Alicia
    March 28, 2017

    I am having the same trouble, I go to login through Facebook only to have a yellow error message pop down saying it can’t connect me. Can someone please fix these problems.
    Thanks

    Reply
    • Photobucket Support
      March 28, 2017

      Hello! I’m sorry to hear you are having issues using the website. If you haven’t done so, please email us at support@photobucket.com. Thanks! ~ PB

      Reply
  6. Gian Jubela
    March 28, 2017

    Hi Photobucket,

    Is there something wrong with your site? I can log in but I can’t click on my photos.

    And loading seems soooo slow that the site hangs, and I have to reset my computer.

    This has been happening since yesterday. I send a message to your FB and to your support email as instructed.

    Please assist. Thanks!

    Reply
    • Photobucket Support
      March 28, 2017

      Hello! I’m sorry to hear you are having issues using the website. If you haven’t done so, please email us at support@photobucket.com. Thanks! ~ PB

      Reply
  7. alain garnier
    March 28, 2017

    There was an issue with connecting to your Facebook account. Please try again.

    I NEED TO WORK WITH MY PICTURES NNNNNNNOOOOOOOOWWWWWWWWW

    Reply
    • tami wolfe
      March 28, 2017

      me either

      Reply
  8. alain garnier
    March 28, 2017

    i can not login with facebook and work with my pictures in photobucket !!!!!!!!

    Reply
  9. Edith M Young
    March 26, 2017

    When I am looking for an image I do not want it or the images around it moving. I had to move from the images site immediately

    Reply
    • Photobucket Support
      March 27, 2017

      Hello! I’m sorry to hear you are having issues using the website. Please email us at support@photobucket.com. Thanks! ~ PB

      Reply
    • alain garnier
      March 28, 2017

      There was an issue with connecting to your Facebook account. Please try again.

      Reply
  10. marie
    March 26, 2017

    hi,,having same problem as others, for the past 2 days I upload my videos and the don’t show up? I know sometimes it takes time for photobucket to check it before they let me view..but now I upload, says successful but still cant view ? it does not even matter which computer I use or os system..it is on photobuckets end..they said that if I pay which I did I would be able to get support..all I get is rob..a computer robot lol..no help with problem..i think I will file with paypal and get my money back and just use youtube !!

    Reply
    • Dave Steier
      March 26, 2017

      I am having the same issue. Videos are not uploading. And I pay for the premium service!

      Reply
    • Photobucket Support
      March 27, 2017

      Hello! I’m sorry to hear you are having issues. It looks like you have already contacted our support team. We’ll follow up with them and they will get back to you as soon as possible. Thank you. PB.

      Reply
  11. Bearcat6
    March 25, 2017

    If I use the photo editor and then click to go back to the library it takes for ever, I can go to another forum and read 2 or 3 posts before it reloads If I try to view my pics I can get up to page 4 and then it freezes. Don’t you people give a darn about your customers? Obviously not.

    Reply
  12. Dennis Pelton
    March 25, 2017

    I’m soooo… glad I canceled my renewing payments to this terrible site. I still wait forever to edit photos I’ve uploaded, and when I just want to see them without editing anything, they won’t show up on the site, until hours later, if at all! It’s obvious that Photobucket caters to the accounts that dump bigger amounts of money into there site. My payment $14.99 was based on 2.3 GB storage and I see in their payment plans that they don’t even offer this anymore… which is probably why I’ve got such terrible service! The cheapest one they offer is $34.99 yearly so good luck to all you subscribers that are paying what I am… or should say.. use to pay. It’s obvious they’re weeding out the ones that pay the cheaper amounts to make room for the rich! Thanks Photobucket!! 🙁

    Reply
    • Photobucket Support
      March 27, 2017

      Hello! I’m sorry to hear you are having issues using the website. If you haven’t done so, please email our support team at support@photobucket.com regarding this issue. Thanks! ~ PB

      Reply
  13. jenny mack
    March 24, 2017

    since 21 march I cannot copy the html links. i’ve disabled all extensions, allowed javascript, updated chrome and windows and it still does not let me copy your html links. why has this started to happen?

    it is just on photobucket pages. Even in incognito I cannot copy html codes. Before 21 mar, i could. zero problems before, now I have been crippled with my dropshipping business.

    pls fix

    Reply
    • Photobucket Support
      March 24, 2017

      Hello! I’m sorry to hear you are having issues using the website. If you haven’t done so, please email us at support@photobucket.com. Thanks! ~ PB

      Reply
  14. tiffany orozco
    March 23, 2017

    I had sent a request about you a transaction done on my credit card I don’t know were to find my transaction button or the email you sent tell me how to take care of this problem it is on my photobucket you charge for plus or to up grade maniac girl on doc neck

    Reply
    • Photobucket Support
      March 24, 2017

      Hello! I’m sorry to hear you are having issues using the website. If you haven’t done so, please email us at support@photobucket.com. Thanks! ~ PB

      Reply
    • Photobucket Support
      March 28, 2017

      Hello! I’m sorry to hear you are having issues. It looks like you have already contacted our support team. We’ll follow up with them and they will get back to you as soon as possible. Thank you. PB.

      Reply
  15. Haleys1nana
    March 23, 2017

    Still having trouble with Photobucket. When I go to upload a pic, it says to log in. When I log in it goes to a page that says site can’t be reached. When I finally do get to upload, it takes forever and then I can’t get the pic to download to editing. This is so frustrating.

    Reply
    • Photobucket Support
      March 24, 2017

      Hello! I’m sorry to hear you are having issues using the website. If you haven’t done so, please email us at support@photobucket.com. Thanks! ~ PB

      Reply
  16. Karl M
    March 22, 2017

    Uploads STILL hang at 90%.

    This was fixed and it started working, but now we’re back to “Upload 90% complete” and not getting to add pictures. Frustrating.

    Reply
    • Dave W
      March 24, 2017

      I experience this problem every now and then. Its been happening for years. But only with Mozilla Firefox. If I switch over to Google Chrome, it doesn’t happen. I keep threatening to run Chrome as my primary browser, but it never happens.

      Reply
  17. Rick
    March 21, 2017

    I’m having the same issue. It’s been happening for several days. When I go to upload a pic, it tells me to log in. When I log in it goes to a page that says site can’t be reached. Sounds like you guys need to clear out the IT guys and get some people who know what they are doing.

    Reply
  18. Chloe
    March 21, 2017

    My most recent uploads actually showed that “Sorry. The image has been moved or deleted” while in reality I didn’t do anything to it AT ALL and they just vanished into thin air a few months later. Left a message here but nobody seemed to get back to me, extremely devastated. Wrote an email but still I didn’t receive a reply. I’m never gonna trust Photobucket in storing my photos safely anymore.

    Reply
    • Photobucket Support
      March 21, 2017

      Hello! I’m sorry to hear you are having issues. It looks like you have already contacted our support team. We’ll follow up with them and they will get back to you as soon as possible. Thank you. PB.

      Reply
    • Angie Padilla
      March 21, 2017

      Same thing is happening to me at the moment. Every single one of my photos are gone. They have a default response to everyone to buy time. Photobucket needs to address the issue by now.

      Reply
  19. Shelly
    March 20, 2017

    So frustrated that I ever started with photobucket. I’ve had an account for nearly 15 years. Over the years it has been slow and I’ve stuck with it expecting that photobucket is working on solving problems. Now I can’t even download any of the photos I uploaded nearly 15 years ago and which I no longer have stored anywhere but photobucket. I could screenshot them but the image will be much poorer quality than if I can download what I previously uploaded. I feel like I have been misled believing photobucket was a safe storage option for my photos.

    Reply
    • Photobucket Support
      March 21, 2017

      Hello, I’m sorry to hear you are having issues. Please send us an email at support@photobucket.com so we can assist you. Thank you. PB.

      Reply
    • Angie Padilla
      March 21, 2017

      I am with you on that. My photos are completely gone. It is showing i have 0% being used. I am so upset about this. Irreplaceable photos. May not mean much to photobucket, but they mean a lot to me. I just emailed them, so we will see what happens.

      Reply
    • felix555
      March 21, 2017

      Couldn’t have said it better. What a disaster. So so disappointed.

      Reply
  20. Dan
    March 20, 2017

    How does one get logged into this site? I have an account but when I put my user name and password in it gives me an error that says I have to have at least 6 characters. I have an 8 character password. I have been unable to log in for a couple of weeks now. The recover method only tells me that my account can not be recovered “Based on the information provided, we were not able to recover your account automatically.” Is there any way to contact these people to get some resolution to this problem?????

    Reply
    • Photobucket Support
      March 21, 2017

      Hi Dan, I’m sorry to hear you are having issues. It looks like you have already contacted our support team. We’ll follow up with them and they will get back to you as soon as possible. Thank you. PB.

      Reply

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