We hear you… and a fix is coming!

Posted by on Sep 9, 2006 in Feature Updates | 9 Comments

Photobucket has been listening to you. We have heard the opinions and views expressed around the newest release. We are working on a compromise that will make everybody happy. It may take a few days to happen but here is what will be coming.

There will be two new ‘options’ listed in the upload panel. They will be 1MB max (for free account holders) and 2MB max (for Pro account holders). These will have no pixel restrictions, so that if you choose these options when uploading, your images will not be resized unless they are over the MB max allowed and in that case, the old resizing method will be used. As mentioned, it may take a few days so your patience in the meantime is greatly appreciated.

One other clarification, if you have an image that is 300×1000, and you have selected 1024×768, the image will not be squished or resized. We will always keep the aspect ratio of the image.

In addition to the resizing changes, here are a few other things that will be done in this upcoming fix.

1. Resizing resolution mentioned above
2. Upload multiple images via URL
3. Add descriptions on upload via URL
4. Fix animated gif resizing/thumbnail issue
5. Allow 20 image uploads at once again

We have also resolved some of the widget issues with Internet Explorer and saved widgets not showing.

I want to emphasize that we at Photobucket are continuing to improve the service over time. We realize we can’t please everybody all the time but we are desperately trying 🙂

Thanks for listening and giving us feedback.

Alex (Photobucket CEO) and the entire Photobucket Team!

9 Comments

  1. Quang Vu
    September 9, 2006

    Yeah yeah, this is quite annoying. What happened? I paid for the Premium account. I used to be able to upload 1 MB images without them being resized, but now they are all resized. Also, what happened to the ability to upload multiple images at the same time?

  2. Hernan
    September 9, 2006

    Thanks!, I really need to upload by size, and not by pixels!,
    Looking foward to this fix, hope is done shortly!!! =)
    Bye

  3. Chris
    September 9, 2006

    I’m a bit disappointed… I had submitted a suggestion of adding a Overwrite feature, and was told that it was sent to the Dev. Team. So when I saw the new options expansion, I thought they would include my suggestion… But it wasn’t there! 🙁
    Maybe in the next update? I hope so, because searching through many pictures to delete a specific file and then having to upload it again in order to update something can be quite a pain for some people.

  4. Jo Ann
    September 9, 2006

    Yay!!! \O/ Thank goodness.
    No, you can’t please all the people all the time, but removing features people use and depend on is never likely to please anyone.
    Thank you so much for reinstating them. I — and many others — appreciate it.

  5. Vinicius
    September 9, 2006

    Thank you guys (:

  6. Jessica Val
    September 9, 2006

    thank you for taking action on this!

  7. Anonymous
    September 9, 2006

    Woo that was mad…. i was here at the change over…wondered what happend! Was resizing….
    suddenly options were avatar or thumbnail!

  8. Martin
    September 9, 2006

    I’m glad to read this as I was just thinking about moving my pictures elsewhere. While I understand that changes are usually made to improve things, I must say the recent update (that came un-announced to the best of my knowledge) destroyed a fine working system. Let’s hope your next fix will restore photobucket to its former glory. Otherwise I’ll swith service.

  9. StickyFinga
    September 9, 2006

    Good move guys!
    Looking forward to see those changes.