10 Comments

  1. Austin Haynes
    January 27, 2015

    Need help recovering my old Photobucket account. I filled out the questionaire already asking for a account recovery as well as sent multiple emails to Photobucket support. Its been almost three weeks and have yet to receive help on this matter. Please help, thanks so much.

    Reply
    • Hannah Moorhead
      January 27, 2015

      Hello Austin,

      We are happy to help you in recovering your old account. Our Support Team responds to requests in the order that they were received, so we apologize if there is any delay. Please be sure to respond to the initial “automated” response so that a member of the team can then further assist you personally. Thank you!

      Reply
      • Austin Haynes
        January 27, 2015

        OK, thanks so much. I have not received any emails yet or even the confirmation email after you submit your requests. Hopefully they went thru, I will stay patient. Thanks again.

        Reply
        • Hannah Moorhead
          January 27, 2015

          We appreciate your patience. We will look up your ticket front the email address listed (privately) on your comment and make sure we got your request. Please look for a response shortly!

          Reply
  2. Austin Haynes
    January 27, 2015

    OK, thanks again.

    Reply
  3. William Schmall
    March 12, 2015

    Is there such a place like a forum for Photobucket? Look at different question n answers? Or is this it? Tnx, bill

    Reply
    • Hannah Moorhead
      March 12, 2015

      Hello William,

      There are several forums you can find from just searching a specific question on the internet. You can also visit our help & support page and find answers to your questions there. Here is the link to that page: http://support.photobucket.com/hc/en-us

      Reply
  4. Ned
    May 20, 2015

    I am suddenly uinable to use PhotoBucket– is it down for maint. or something? Everything else net-wise works for me so not on my end.

    Reply
    • Hannah
      May 20, 2015

      Hello Ned,

      We apologize for this inconvenience! The site is not down or under maintenance. If you are still not able to run Photobucket, please contact our support team at support@photobucket.com so that we can troubleshoot the issue! Thank you.

      Reply

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